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Getting Started with Lean Align: FAQ

Answers to common questions about Confido Legal when getting started.

Alissa Sprute avatar
Written by Alissa Sprute
Updated over a month ago

This FAQ covers common questions about setting up Lean Align and using Confido Legal with LeanLaw. Confido Legal ensures seamless and compliant payment processing for law firms by integrating with LeanLaw and QuickBooks Online.


Why does Confido Legal ask for so much information on the application?

Confido Legal functions similarly to a bank because it handles financial transactions for your firm. It complies with federal anti-money laundering (AML) and know-your-customer (KYC) regulations, which require verifying firm ownership and management. This is why they collect personal information during the application process.

For more details on the legal and risk management aspects of payment processing, visit Financially Legal for further insights.

How much does it cost to use Confido Legal?

Confido Legal offers a simple pricing model with no monthly fees.

Transaction fees include:

  • 2.95% for credit or debit card transactions.

  • 1% for same-day bank transfers (capped at $30 per transaction).

Note: Depending on state laws, you may be able to pass credit card fees directly to your clients. Confido Legal ensures full transparency, so you always know what you are paying, with no hidden fees or confusing statements.

Why does Confido Legal need my operating account if I only want to process trust payments?

To comply with rules of professional conduct, Confido Legal ensures that no fees or third-party debits are withdrawn from your trust account. Instead, they require an operating bank account to cover transaction fees and any potential chargebacks. This keeps your trust accounts fully compliant and protected.

What is a Payment Link?

A Payment Link is a link sent to a client that allows them to pay a specified amount. Clients can choose to:

  • Pay the full amount, or

  • Make partial payments based on their preference.

Payment Links are flexible—payments can be deposited into any of your firm’s bank accounts or split between multiple accounts if needed.

Common Uses for Payment Links

  • Single Payment Link: Send one Payment Link to a client for a specific amount.

  • Combined Payment Link: Create a single Payment Link that covers the client’s total outstanding balance. This can include invoice payments and trust requests within the same link, streamlining the payment process for both you and your client.


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