What training resources does LeanLaw offer, and are there customization options for specific user roles?
LeanLaw provides comprehensive training resources to facilitate user onboarding and proficiency. These resources aim to address the diverse needs of LeanLaw users, ranging from basic platform functionality to role-specific expertise.
Training Materials Overview
Video Walkthroughs: LeanLaw offers a library of video tutorials on our YouTube channel that cover essential features, including but not limited to: - Creating clients and matters - Using the Time Entry page - Creating and sending invoices
Step-by-Step Articles: Well-documented articles provide written guidance on performing key tasks. These serve as handy references for users who prefer detailed textual instructions.
Customizable User Training Options
LeanLaw can tailor training resources to suit the specific needs of its users. For instance:
Specialized video tutorials focusing on specific roles or functionalities can be created. For example, tutorials tailored for attorneys could focus solely on timekeeping, calendars, and snippets while excluding admin functionalities like client or matter creation.
The Solution Engineering team and Success team stays updated on user roles and ensures that the tailored content reflects the most recent platform updates and features.
Maintaining Up-to-date Resources
LeanLaw is committed to keeping its training materials current. If existing video tutorials or guides are not aligned with the latest platform updates or user demands, new instructional videos or updated articles can be created upon request. This ensures that resources remain effective and relevant for users.
Summary
LeanLaw's training resources span video walkthroughs, detailed articles, and the flexibility to create custom-tailored content based on user roles and needs. The platform's commitment to keeping these resources updated ensures that all users can access accurate, relevant guidance for using LeanLaw effectively.